Política de envío
Shipping Policy
At Gnut Studio, we aim to make your shopping experience simple, reliable, and worry-free. Below you'll find everything you need to know about our shipping process.
Order Processing
All orders are processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Time
Our estimated delivery time is:
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United States: 7–15 business days
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Other international destinations: 10–20 business days
Delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, and other factors outside of our control.
During holidays, promotional periods, or periods of high demand, shipping may take longer than usual.
Shipping Costs
Shipping costs are calculated and displayed at checkout whenever applicable.
We may occasionally offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive tracking information via email when available.
Please allow 3–7 business days for tracking information to update after your package has been shipped.
Delayed or Lost Packages
While we do our best to ensure every order arrives on time, occasional delays may occur due to shipping carriers, customs, weather conditions, or other unexpected circumstances.
If your package has not arrived within a reasonable timeframe, please contact us at tungnguyen.llc1@gmail.com, and our team will be happy to assist you.
Incorrect Shipping Information
Please make sure that your shipping address is complete and accurate before placing your order.
Gnut Studio is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update your order before it is shipped.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: tungnguyen.llc1@gmail.com
Thank you for shopping with Gnut Studio.