Contact Information

At Gnut Studio, we’re committed to providing a smooth and enjoyable shopping experience. If you have any questions about our products, orders, shipping, returns, or anything else, our customer support team is here to help.

Customer Support

You can contact us anytime by email:

Brand: Gnut Studio
Email: tungnguyen.llc1@gmail.com

To help us assist you as quickly as possible, please include your order number and the email address used to place your order when contacting us about an existing purchase.

Business Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday – Sunday: Closed

Please note that our business hours follow Eastern Time (ET).

Messages received outside of our business hours, during weekends, or on public holidays will be responded to on the next available business day.

Response Time

We aim to respond to all customer inquiries within 1–12 business hours.

During periods of high demand, holidays, or promotional events, response times may be slightly longer. We appreciate your patience and will do our best to assist you as soon as possible.

Order Support

For questions regarding an existing order, including:

• Order status

• Shipping and tracking

• Address changes

• Product questions

• Returns or refunds

Please contact us at tungnguyen.llc1@gmail.com and include your order number whenever possible.

General Inquiries

For general questions about our products, collections, or your shopping experience, feel free to reach out to us at any time.

Email: tungnguyen.llc1@gmail.com

Thank you for choosing Gnut Studio. We appreciate your support and look forward to assisting you.